¿Por qué se ha cancelado mi pedido online?
Última actualización: 6/18/20
Sentimos que tu pedido haya sido cancelado. Nos resulta muy difícil indicarte la razón específica por la que se ha cancelado tu pedido. Para más información sobre la cancelación de tu pedido, puedes consultar el seguimiento del mismo. Te recomendamos que vuelvas a pedir tus artículos.
Si tu pedido, o parte de él, ha sido cancelado, te reembolsaremos el importe de los productos cancelados.
Si tu pedido, o parte de él, ha sido cancelado, te reembolsaremos el importe de los productos cancelados.
Preguntas frecuentes
- ¿Cómo puedo comprobar el estado de mi pedido y de la entrega?
- ¿Cómo puedo devolver mi pedido?
- ¿Cuál es el plazo de entrega y el coste del envío?
- ¿Cuánto cuesta devolver un producto?
- ¿Qué pasa con mi cupón de descuento si devuelvo un pedido o mi pedido (o una parte de él) se cancela?
- ¿Cuándo recibiré mi reembolso después de una devolución?
- ¿Cómo puedo utilizar mi código promocional?
¿Dónde Está Mi Orden?
Accede a tu cuenta o usa la cuenta de invitado para comprobar el estado de un pedido, realizar una devolución, cancelar un artículo o comprobar el estado de un reembolso.
¿Aún sigues con la duda?
PREGUNTA AL SERVICIO DE ATENCIÓN AL CLIENTE
De lunes a viernes de | 09:00 a 19:00 |
Sábado y domingo | 09:00 a 17:00 |
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